Home / Terms of use
Terms of use

Terms of Use

The rules that govern your use of the FlexPay website and application experience.

Last updated: September 24, 2026

1. Acceptance of terms

By accessing or using flexpayapply.com or any FlexPay service, you agree to these Terms of Use. If you do not agree, please do not use our services.

2. Eligibility

To use FlexPay, you must be at least 18 years old (or the age of majority in your state), a U.S. citizen or permanent resident with a valid Social Security number, and a resident of a state where FlexPay operates. You must have a valid U.S. bank account and a source of income.

3. The FlexPay services

FlexPay is a financial technology company, not a bank. We connect qualified borrowers with lending partners who underwrite, fund, and hold personal loans. Loan approval is not guaranteed and is subject to our lending partners' underwriting standards.

4. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access.

5. Accurate information

The information you provide during application must be truthful, accurate, and complete. Providing false information may result in denial of your application, cancellation of your loan, and referral to appropriate authorities.

6. Loan agreements

Any loan you accept is governed by a separate loan agreement between you and the lending partner. Those terms — including your APR, payment schedule, fees, and default consequences — control your loan. These Terms of Use govern your use of the FlexPay website and application experience.

Read your loan agreement carefully before accepting. It contains the binding terms of your loan and cannot be changed after you accept it, other than as explicitly permitted in that document.

7. Prohibited conduct

You may not use FlexPay to:

8. Intellectual property

All content on our website — including logos, text, graphics, and software — is the property of FlexPay or its licensors and is protected by copyright, trademark, and other laws. You may not use our intellectual property without our written permission.

9. Disclaimer of warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

10. Limitation of liability

To the maximum extent permitted by law, FlexPay is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability for any claim will not exceed the fees you paid us in the 12 months before the claim arose.

11. Dispute resolution

Most concerns can be resolved by contacting us directly. If a dispute cannot be resolved informally, the terms of any loan agreement you signed control disputes about that loan. Disputes about your use of the website are governed by the laws of Delaware, without regard to conflict-of-law principles.

12. Changes to these terms

We may update these Terms of Use from time to time. The "Last updated" date reflects the most recent revision. Your continued use of FlexPay after changes take effect means you accept the updated terms.

Check your optionsWon't affect your credit score