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Contact FlexPay

Questions before you apply, help with your existing loan, or a concern to report — send us a message and we'll get back to you within one business day.

Email support

General questions and application help

[email protected]

Existing customers

Log in to your dashboard for the fastest way to see your balance, payments, and messages from our team.

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Support hours

Monday–Friday, standard U.S. business hours. Messages sent outside these hours are answered on the next business day. Urgent account issues are prioritized when we're back online.

Report a concern

Something not right? Reach us at [email protected].

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